Casino Rocket Terms & Conditions

These Terms & Conditions form an agreement between you and the operator of Casino Rocket. They apply to the website, mobile versions, applications, customer account services, games and related features made available through Casino Rocket. Additional terms may apply to specific games, payment methods, promotions or other services. If an additional term conflicts with these Terms & Conditions, the specific term will generally apply to the relevant service.

You must read these terms before using Casino Rocket. If you do not agree with any part of them, you must not access the website, open an account, deposit money or play. Continuing to use the website after a change to the terms is treated as acceptance of the updated version, subject to any notice or approval requirements that apply under Australian law.

Casino Rocket may update, suspend, withdraw or change any part of the website, including available games and features, where this is reasonably necessary. Changes may be made to reflect legal, regulatory, security, technical or operational requirements. The current version of these terms will apply from the date it is published or otherwise notified to you.

Eligibility and lawful use

• You must meet the minimum legal age and all other eligibility requirements that apply in your location.
• You must access and use Casino Rocket only where online gambling is lawful for you to do so.
• You must provide accurate, current and complete information when opening or maintaining an account.
• You must use the website for your own personal purposes and not on behalf of another person or organisation.
• You must not use the website if you are restricted, excluded or otherwise prohibited from gambling.
• You must not use Casino Rocket for unlawful activity, fraud, money laundering, terrorist financing or any activity that attempts to circumvent applicable controls.

You are responsible for checking whether access to online gambling is permitted where you live and for complying with laws that apply to you. Casino Rocket may restrict or refuse access where location, identity, age, account status or legal eligibility cannot be verified.

Where an account is required, you may create only one account unless Casino Rocket expressly permits otherwise. An account is personal to the registered account holder and must not be sold, transferred, shared or made available to another person. You are responsible for keeping your login details confidential and for all activity carried out through your account, except where the activity resulted from a failure by Casino Rocket to maintain appropriate security.

You must notify Casino Rocket promptly if you believe that your account details have been lost, stolen, disclosed or used without permission. You must not attempt to access another person's account, bypass security controls, interfere with the website or use software, devices or methods designed to obtain an unfair advantage.

Casino Rocket may request documents or information to verify your identity, age, address, payment method, source of funds or other account details. Verification checks may be completed when an account is opened, before or after a transaction, when activity appears unusual, or whenever required by applicable law and risk controls. Information supplied for verification must be genuine, readable and current.

An account may be restricted, suspended or closed while checks are being completed. Where permitted by law, Casino Rocket may also take these steps if it reasonably suspects fraud, misuse, a breach of these terms, prohibited activity or a risk to the integrity or security of the service. Any decision will be handled in accordance with applicable legal requirements.

Account closure

You may request account closure or a break from gambling at any time using the available account controls or support process. A closure request may not cancel transactions that have already been completed or obligations that arose before closure. Casino Rocket may retain information after closure where required for legal, regulatory, security, dispute-resolution or record-keeping purposes.

Only payment methods made available through Casino Rocket may be used. You must use a payment method held in your own name or otherwise authorised for your use. Casino Rocket may refuse, reverse or delay a transaction where the payment method cannot be verified, a transaction is not authorised, information is incomplete, or a legal, security or operational check is required.

Deposited funds must be used only for lawful gambling activity and may not be used to facilitate a payment to another person. You should check the transaction information shown before confirming a deposit or withdrawal. Your bank, payment provider or other service provider may charge fees or apply processing conditions outside Casino Rocket's control.

Withdrawal requests may be subject to identity, payment and account checks. Casino Rocket may return funds using an appropriate method, including the original payment method where this is required or reasonably available. Processing time can depend on verification, payment providers, weekends, public holidays, technical issues and other factors. Any applicable transaction conditions will be shown before you confirm the relevant request.

A game result is determined by the applicable game rules and, where relevant, the technical systems used to operate the game. You should review the rules, stake information and any displayed conditions before placing a wager. Once a wager is accepted, it may generally not be cancelled, except where the applicable rules, a technical error, a legal requirement or Casino Rocket's procedures allow otherwise.

If a technical or administrative error affects a game, account balance, transaction or result, Casino Rocket may correct the error and take reasonable steps to restore the position that would have applied without the error. If a wager or result cannot be reliably determined, it may be declared void or handled under the relevant game rules.

Promotions and credits

Promotions, bonuses, rewards and promotional credits may be subject to separate terms. Those terms may include eligibility requirements, time limits, wagering conditions, maximum values, excluded games, withdrawal restrictions and account limitations. You must read the applicable promotional terms before participating. Casino Rocket may cancel or amend a promotion where permitted by law if it has been misused, entered in error or affected by a technical or operational problem.

Gambling should be an entertainment activity, not a way to earn income or recover losses. Only gamble with money you can afford to lose. Set personal limits, take regular breaks and avoid gambling when distressed, tired, intoxicated or under pressure. Available responsible gambling tools may include deposit, loss, spend or time limits, activity statements, cooling-off periods and self-exclusion. You should use the tools that are appropriate for you and seek independent support if gambling is becoming difficult to control.

Casino Rocket may collect, use, store and disclose personal information in accordance with its Privacy Policy and applicable Australian privacy law. Information may be used to provide services, process payments, verify identity and age, prevent fraud, meet legal obligations, improve the website and communicate with you about your account where permitted. You should review the Privacy Policy for further information about information handling and your privacy rights.

The website and its content are provided subject to applicable law. Casino Rocket does not promise that the website will always be available, uninterrupted, secure or free from errors, although reasonable measures may be taken to maintain service quality and security. You are responsible for having suitable devices, software, internet access and security arrangements when using the website.

To the extent permitted by law, Casino Rocket is not responsible for loss caused by your failure to follow these terms, inaccurate information supplied by you, misuse of your account, events outside reasonable control, interruptions caused by third parties, or unauthorised access resulting from your failure to protect your credentials. Nothing in these terms excludes, restricts or modifies any right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law.

Intellectual property and prohibited conduct

The Casino Rocket name, website design, text, graphics, software and other content are protected by intellectual property rights. You may use the website only for personal, lawful purposes. You must not copy, reproduce, publish, distribute, modify, reverse engineer, frame, scrape or commercially exploit any part of the website without permission, except where a right cannot lawfully be excluded.

• Do not introduce viruses, malicious code or other harmful material.
• Do not interfere with the operation, security or availability of the website.
• Do not use automated tools to access, monitor or extract website content without authorisation.
• Do not make false, abusive, threatening or misleading statements through any account or communication channel.
• Do not attempt to manipulate games, promotions, payments, identity checks or account systems.

Disputes and applicable law

If you have a question or complaint, you should raise it through the available Casino Rocket account or support channels and provide enough information for the matter to be reviewed. Relevant records may be examined, including account activity, transaction history, game data and communications. Casino Rocket may apply its internal complaints process and any external dispute or regulatory process required by applicable law.

These Terms & Conditions are intended to operate subject to the laws and mandatory consumer protections that apply to your use of Casino Rocket. If a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, and the remaining provisions will continue to apply. The latest published version of these terms should be checked before using the website.