Welcome Package
- Wagering
- 45× bonus
- Max bet
- $7.50 (AUD)
- Max cashout
- $3,500 (AUD)
- Slots contribute
- 100%; live games 0%
Contact Casino Rocket
If you need help with your Casino Rocket account or have a question about our services, contact our support team at support@casino-rocketaustralia.com. We aim to make it straightforward to get assistance with account matters, payments, website access and responsible gambling options.
Casino Rocket operates under a licence issued by the Tobique Gaming Commission (licence No. 0000064) and is registered with the Curaçao Gaming Control Board (registration No. 141670).
How to get in touch
For assistance, email support@casino-rocketaustralia.com with a clear description of your question or issue. Including the right information in your first message can help our team understand the matter and respond more efficiently.
Please include your account email address or username, a short explanation of what has happened, and any relevant details. If the issue is visible on your screen, you may also include screenshots where appropriate. Do not send your password, full payment card details or other sensitive security information.
Common reasons to contact support
- Account access, profile details and verification questions
- Deposit, withdrawal and payment enquiries
- Questions about bonus terms or eligibility
- Technical problems, error messages or website access
- Responsible gambling requests, including help with available account controls
Support will review your message and usually reply within 24 hours, although response times can vary depending on the nature and complexity of the enquiry. If you are following up on an existing request, please reply to the same email conversation where possible and include any relevant reference or previous details.