Betting Rules

Casino Rocket may offer wagering products, games or markets from time to time. The products available to you may depend on your location, account status, age, verification information, technical availability and applicable legal requirements. A product, market or betting option may be changed, suspended or removed where this is reasonably necessary. Availability is not a promise that a particular game, event, market or feature will remain accessible.

You must be at least 18 years old and legally permitted to use online gambling services in your location. You are responsible for checking that online betting is lawful where you are located. You must not access or use the service from a jurisdiction where such activity is prohibited. Casino Rocket may refuse access, suspend an account or cancel affected bets where there is a concern about age, location, identity, legal eligibility or compliance with applicable requirements.

You may hold only one personal account unless Casino Rocket has expressly approved another arrangement. Your account must be registered in your own name, and all information supplied must be accurate, complete and current. You must keep your login details confidential and must not allow another person to place bets using your account. You remain responsible for activity carried out through your account unless you promptly report suspected unauthorised access.

• Do not place bets on behalf of another person or permit another person to use your account.
• Do not use the service for unlawful activity, fraud, money laundering or another prohibited purpose.
• Do not attempt to manipulate a market, game, result, promotion or technical process.
• Do not use automated tools, bots, scripts or software intended to interfere with the service or obtain an unfair advantage.
• Do not place a bet if you know that the relevant event, market or game has already been decided.
• Do not provide false, misleading or incomplete information during registration or verification.

Casino Rocket may apply reasonable account, payment, wagering or transaction checks. You may be asked to provide identity, age, payment method, source-of-funds or other information before a bet, deposit, withdrawal or account action can be completed. If requested information is not provided, an account or transaction may be restricted while checks are carried out. Information supplied for verification should be accurate and belong to you.

Before placing a bet, review the selection, odds or displayed price, stake, potential return and any other details shown on the confirmation screen. A bet is generally treated as submitted when you confirm it through the relevant betting interface. A confirmation message, account history entry or similar record may be used to show that a bet was received.

A bet is not guaranteed merely because a selection has been added to a bet slip. It must be successfully submitted and accepted by the system. If a connection fails, a session expires or a technical issue occurs before acceptance, the bet may not have been placed. You should check your account history rather than rely only on a screen display or interrupted message.

Stakes and available funds

You must have sufficient available funds, or otherwise meet the stated requirements for the product, when placing a bet. The minimum or maximum stake may vary by market, game, account, payment status, promotion or risk control. Any limits displayed during the betting process apply to that transaction. Casino Rocket may decline, restrict or limit a bet where permitted by its rules or where a legal, technical, security or integrity concern exists.

Odds and displayed information

Displayed odds, prices, lines, selections, event times and market information are provided to assist your decision. You should check these details before confirming a bet. Information may be updated as events or markets change. If a bet is accepted with an obvious error, including a clear pricing, selection or settlement error, Casino Rocket may review the bet and take reasonable corrective action in accordance with the applicable rules.

Where an error affects a bet, Casino Rocket may, where appropriate, void the affected bet, correct the error, settle the bet using the correct information or take another fair and lawful action. Any decision should consider the nature of the error, the available records and the rules applying to the relevant product. A displayed price should not be treated as a guarantee where an obvious error is present.

Cancellation and changes

Once accepted, a bet normally cannot be changed or cancelled by the customer unless the relevant product rules expressly allow it. Requests made through customer support do not automatically cancel a bet. If a market is suspended, withdrawn, delayed or materially changed, the applicable market or event rules will determine whether bets remain active, are settled or are cancelled.

Each market, game or wagering product may have additional rules. Those rules can cover eligible outcomes, event periods, abandoned or postponed events, participant changes, ties, statistical sources, minimum participation, technical interruptions and other circumstances that affect settlement. You should read the information displayed for the relevant market before placing a bet.

Bets are settled using the official result or another recognised result source identified by the applicable product rules. Settlement may take place after an event or game has concluded, or after the information needed to confirm the result becomes available. A result may be amended if the original result is later corrected by the relevant authority or recognised source, where the applicable rules permit that correction.

• If an event is abandoned, postponed, delayed or rescheduled, settlement will depend on the rules for that market.
• If a game or event cannot be completed because of a technical or operational issue, affected bets may be reviewed under the applicable rules.
• If a selection, competitor, participant or market is incorrectly described, the relevant market rules may determine whether the bet is valid.
• If a result is unavailable or disputed, settlement may be delayed until reliable information is obtained.
• Where a bet contains multiple selections, the status of each selection may affect the final outcome and return.
• Where a market has special conditions, those conditions may take priority over general settlement information.

A bet may be voided where it was accepted in error, relates to an invalid or unavailable market, is affected by a material technical fault, or falls within another cancellation circumstance set out in the applicable rules. Unless a specific product rule says otherwise, a voided bet is treated as not having been validly placed and the stake is handled in accordance with the relevant terms.

Returns shown in your account are subject to final settlement and any lawful adjustment required by the rules. A displayed balance, provisional result or initial settlement does not prevent a later correction where there was an obvious error, duplicate credit, system fault, fraud concern or incorrect result. Account records may be updated when reliable information becomes available.

You should retain relevant details of your bets, including the market, selection, stake and confirmation information. These details can help you understand a settlement and assist with any genuine enquiry. Casino Rocket’s system records, together with the applicable product rules and recognised result information, may be used when reviewing a bet.

Deposits and withdrawals are subject to the payment method rules, account verification requirements and the Casino Rocket Terms and Conditions. You should use a payment method held in your own name unless an approved alternative process is available. A transaction may be delayed, rejected or reversed where information is incomplete, a payment cannot be verified, a method is unavailable, or a compliance or security review is required.

Casino Rocket may review account activity where it identifies unusual behaviour, duplicate accounts, suspected misuse, collusion, bonus abuse, fraud, payment concerns, underage access, unauthorised use or a possible breach of these rules. During a review, access to some or all account functions may be restricted. Any action taken will be based on the information available and the applicable legal and operational requirements.

Raising a question or dispute

If you believe a bet has been recorded, settled or displayed incorrectly, review your account history and the relevant market rules first. You should then raise the matter through the available support channel, providing the date, approximate time, market or game, stake, selection and any reference shown in your account. Do not send passwords or other confidential login information.

A dispute may require an investigation of account records, transaction logs, game data, event information and technical records. Casino Rocket may ask for additional information to verify the account or understand the issue. The result of a review may be based on the system record of the accepted bet and the rules that applied when it was placed. If a correction is required, the account may be adjusted accordingly.

Responsible betting

Betting should be treated as entertainment, not as a way to earn income or recover losses. Set a budget before you play, keep track of your activity and never bet with money needed for everyday expenses. Do not chase losses, borrow money to gamble, or bet when affected by alcohol, drugs, stress or strong emotions.

1. Decide how much time and money you can reasonably spend before betting.
2. Take regular breaks and stop if betting is no longer enjoyable.
3. Use available account controls, limits or time-out options if you need help managing your activity.
4. Seek independent support if gambling is affecting your finances, relationships, work, health or wellbeing.
5. Contact Casino Rocket through the available support channel if you want information about responsible gambling tools or account restrictions.

These Betting Rules should be read with the Casino Rocket Terms and Conditions, Privacy Policy, Responsible Gambling information and any product-specific rules. If there is an inconsistency, the specific rule for the relevant product or event may apply to that issue, subject to the governing terms and applicable law. Casino Rocket may update these rules when necessary. The current version published on the website applies to future betting activity.