Betting Rules

By accessing or using Casino Rocket betting services, you agree to comply with these Betting Rules and any other terms published on the website. If you do not agree with a rule, you should not place a wager. The rules may apply to sports betting, casino games, promotional betting products and any other wagering service made available through your account.

Betting services are intended only for eligible adults who are permitted to use them under the laws that apply to them. Players in Australia must ensure that their use of online gambling services is lawful in their state or territory and that they meet any applicable age, location and identity requirements. Casino Rocket may restrict access where a player is not eligible, where verification has not been completed, or where use of the service may breach applicable law.

A player is responsible for keeping account information accurate and up to date. Accounts must be used only by the registered account holder. You must not allow another person to access your account, place wagers on your behalf or use your payment method without authorisation. Casino Rocket may suspend or review an account if it identifies suspected misuse, unauthorised access, fraudulent activity or a breach of these rules.

• You must provide truthful information when registering and when completing verification checks.
• You must protect your username, password and other security details.
• You must not open or operate an account for another person.
• You must not use the service for unlawful activity, market manipulation or other improper purposes.
• You must follow any instructions, restrictions or notices displayed on the relevant betting page.

A bet is generally submitted when you select the relevant market, outcome, stake and any other required options, then confirm the wager. Adding a selection to a bet slip does not itself create a bet. A wager is only valid after it has been accepted and recorded by the betting system. The account holder should check the confirmation details, including the market, selection, odds or displayed terms, stake and potential return where shown.

Acceptance of a bet is subject to the availability of the relevant market, the balance in the account, applicable limits, technical conditions and any other restrictions shown on the website. A bet may be declined, delayed or rejected if the market is suspended, the required information is unavailable, a transaction cannot be completed, or the wager does not meet the applicable conditions.

Prices, odds, lines, rules and market information may change before a bet is accepted. Where a change is displayed, the player may be asked to confirm the updated terms. A bet placed at a displayed price is not necessarily accepted at that price until the system confirms the wager. Players should review the confirmation record and retain it for their own records.

Only funds available in the account may be used for wagering. A player must not attempt to place a bet using funds that are pending, reversed, incorrectly credited or otherwise unavailable. Casino Rocket may correct obvious errors, including an incorrectly displayed price, market, result or potential return, in accordance with the applicable terms. Where appropriate, the affected wager may be cancelled or settled using the corrected information.

Bet limits and restrictions

Minimum and maximum stakes, winnings limits, market restrictions and other controls may apply. These can differ according to the product, market, account, event or applicable legal requirement. Any relevant limit should be displayed or made available before a wager is confirmed. Casino Rocket may refuse or limit a wager where permitted, and a limit on one bet does not guarantee that another bet will be accepted.

1. Choose the market and selection carefully.
2. Confirm the stake and any displayed odds or terms.
3. Review the bet slip before submitting the wager.
4. Check the confirmation after the wager has been accepted.
5. Keep the bet reference or confirmation information where available.

Bets are settled according to the published rules for the relevant product or market and the official result or source used for that market. The settlement process may take account of event outcomes, official announcements, rule changes, abandoned or postponed events, participant withdrawals and other circumstances described in the applicable market rules. A result may be amended if the original result is later corrected by the relevant official source.

If an event is postponed, abandoned, interrupted or materially changed, the affected bets may be cancelled, voided, carried forward or settled in another way, depending on the product and market rules. Different selections within the same bet may be treated differently. Players should read the specific rules shown for the relevant market rather than relying on a general assumption about how an event will be handled.

Once accepted, a bet normally cannot be changed or cancelled by the player unless a cancellation or cash-out option is expressly offered and successfully completed. A request to cancel a wager is not effective merely because it has been submitted. Any available option may be subject to eligibility conditions, delays, suspension of the market or technical limitations.

Casino Rocket may void or adjust a wager where there is a clear error, a system malfunction, duplicated processing, unauthorised activity, a breach of the rules or another circumstance that means the wager was not properly accepted. If funds are credited or paid in error, the player must not knowingly use those funds and should notify Casino Rocket through the available support process. The account may be adjusted to correct the error.

Technical issues

Internet connections, devices, payment services and software can experience interruptions or delays. A wager should not be treated as accepted unless it appears in the account or is otherwise confirmed by the betting system. If a player experiences an issue, they should avoid repeatedly submitting the same wager until the account and bet history have been checked. Casino Rocket may review technical incidents and take reasonable steps to correct any resulting error.

Casino Rocket may carry out identity, age, payment, location, account and transaction checks. Players may be asked to provide documents or information needed to complete these checks. Reviews can affect access to betting services, withdrawals or account activity while they are being completed. Information supplied for verification should be accurate, current and provided through the approved process.

If you believe a bet has been recorded, settled or handled incorrectly, check the relevant confirmation and market rules first. A complaint should include enough information to identify the account and wager, such as the bet reference, date, market and nature of the issue. Do not include unnecessary sensitive information. Complaints are reviewed using the available account records, system information, published rules and relevant official results.

Players should contact Casino Rocket through the support options made available on the website if they need help with a wager, account or settlement. If a complaint cannot be resolved through the initial review, any further process will be handled in line with the applicable terms and legal requirements. These rules do not remove any rights or protections that cannot lawfully be excluded.

Play responsibly

Gambling should be treated as entertainment, not as a way to make money or recover losses. Set a budget before you play and never stake more than you can afford to lose. Take regular breaks, avoid chasing losses and do not gamble when affected by alcohol, drugs, stress or other circumstances that may affect your judgement.

• Use any available deposit, wagering, loss or session controls.
• Consider taking a break or requesting an account restriction if gambling is becoming difficult to manage.
• Never borrow money or use essential funds for betting.
• Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
• If you are concerned about your gambling, stop playing and use the responsible gambling information available on the website.

These Betting Rules should be read with the current Casino Rocket Terms and Conditions. If there is a conflict between a general statement in these rules and a specific rule displayed for a product or market, the specific applicable rule may apply. The rules may be updated from time to time to reflect changes to the service, legal requirements or operational practices. The current version published on the website applies to future use of the betting services.