Responsible Gaming

Responsible gaming means staying in control of how you play, how much you spend and how much time you spend gambling. Before you begin, consider whether gambling fits within your entertainment budget and whether you are in the right frame of mind to play. Gambling should be treated as paid entertainment, with no guarantee of winning or recovering money that has already been lost.

Only gamble with money you can afford to lose after essential costs have been covered. Do not use money set aside for rent, bills, food, education, savings or other important commitments. Avoid borrowing money, using credit for gambling or selling personal belongings to continue playing.

• Set a spending limit before you play and stick to it.
• Set a time limit and take regular breaks.
• Keep gambling separate from everyday expenses.
• Never chase losses by increasing your stakes or playing for longer.
• Do not gamble when you are upset, stressed, tired or under the influence of alcohol or drugs.
• Remember that outcomes are based on chance and previous results do not predict future results.
• Do not treat gambling as a source of income or a solution to financial difficulties.

Casino games are designed for entertainment. A win does not mean another win is more likely, and a losing session does not mean a win is due. There is no reliable strategy that can guarantee a result in a game of chance.

Planning your gambling in advance can make it easier to remain within your personal boundaries. Decide how much time and money you are prepared to spend before opening a game. Once a limit has been reached, stop playing rather than changing the limit during a session.

Practical ways to manage your play

1. Create a gambling budget that is separate from your household budget.
2. Use available account tools for deposit, spending, loss or session limits, where offered.
3. Consider blocking gambling payments through your bank or payment provider if you need an additional safeguard.
4. Keep a record of deposits, withdrawals and time spent playing.
5. Avoid keeping gambling funds readily available once your planned session has ended.
6. Take a cooling-off break if you feel frustrated, excited or tempted to continue beyond your plan.
7. Ask someone you trust to help you stay accountable to your limits.

Limits should be set before gambling starts and should be realistic for your circumstances. If a limit is not enough to keep you comfortable, stopping altogether may be the safest option. Do not rely on winning to pay for future gambling or to meet financial obligations.

If you decide that you no longer want to gamble, look for account closure, self-exclusion or temporary suspension options that may be available through the service. These tools can help create distance from gambling. They are not a replacement for professional support, financial advice or treatment where those are needed.

Gambling can become harmful gradually. Some people may not notice the impact until it affects their finances, relationships, work, study, health or general wellbeing. Experiencing one or more warning signs does not mean you should feel ashamed, but it is a reason to pause and consider getting support.

• Spending more time or money gambling than you intended.
• Trying to win back losses by gambling more often or placing larger bets.
• Hiding gambling activity, deposits or losses from family and friends.
• Borrowing money, missing payments or selling items because of gambling.
• Feeling anxious, irritable, guilty or low when you are not gambling.
• Thinking about gambling throughout the day or finding it difficult to concentrate on other activities.
• Neglecting work, study, relationships, health or normal responsibilities.
• Arguing with people close to you about gambling.
• Returning to gambling soon after deciding to stop.
• Using gambling to escape stress, loneliness, sadness or other difficult feelings.

If any of these signs sound familiar, stop gambling and speak with someone you trust. A qualified gambling counsellor can help you understand what is happening and plan practical next steps. Seeking help early can reduce the impact on your finances, relationships and wellbeing.

You do not need to wait until a problem becomes severe before asking for help. Support may also be useful for family members, partners and friends who are affected by another person's gambling.

Players in Australia can seek confidential information and counselling through recognised gambling support services, including Gambling Help Online and services available in their state or territory. These services can provide information about counselling, financial support, self-exclusion and other practical options. You can also speak with your doctor or another qualified health professional.

If gambling is contributing to immediate distress, thoughts of self-harm or a risk to your safety, seek urgent help through local emergency services or a crisis support service. Your immediate safety is more important than any gambling account, deposit or loss.

Age, access and account security

Gambling is restricted to people who meet the applicable legal age and location requirements. Do not allow another person to use your account, and never allow anyone under the legal gambling age to access gambling services. Keep your login details private and contact the relevant support team promptly if you believe your account has been accessed by someone else.

Players are responsible for checking that online gambling is permitted where they live and for complying with applicable Australian laws and requirements. Rules can differ between jurisdictions, so consider obtaining independent information if you are unsure about your eligibility or obligations.

How Casino Rocket can help

Casino Rocket provides responsible gaming information to help players make informed choices. Depending on the service and your circumstances, account tools may include spending or deposit controls, time reminders, cooling-off arrangements, account closure and self-exclusion options. Availability, conditions and processing requirements may vary. Review the relevant account information and contact the available customer support channel if you need help using a feature.

Responsible gaming tools work best when combined with personal planning and honest self-assessment. If you have tried to control your gambling and have not been able to do so, consider stopping completely and contacting a professional support service. Casino Rocket cannot provide medical, legal or financial advice, so independent assistance should be sought where appropriate.

By choosing to gamble, you should understand the risks and accept that losses are possible. Take a break whenever gambling no longer feels entertaining, and remember that asking for help is a positive step towards regaining control.